FAQs

Superior Self Storage is dedicated to providing you with the best in customer service. Below, please find answers to our most common questions. If your questions are not answered here, please contact your nearest facility.

1. How long do I have to sign up for?

   We offer month to month leases, meaning no contracts and no commitment. However, most facilities will offer discounts for storage paid in advance. So, if you know the amount of time you’ll be staying, you can save by prepaying your rent.

2. When can I get to my belongings?

   Our facilities are open 7 days per week. Office and access vary by location. Please contact the facility nearest you for facility hours and features.

3. Do you provide insurance?

   We do not sell insurance, but we will provide you with a booklet for an insurance company that specializes in self storage. We highly recommend you purchase insurance to protect your items.

4. How much notice must be given when I move out?

   We require a 7-day written notice to move out. Full details on the vacating policy will be provided for you at the time of move-in.

5. Do you prorate my move out?

   Billing is done on your anniversary (move-in) date. Rent is never prorated or refunded. Tenants must vacate the storage unit no later than the anniversary (move-in) date in order to avoid being charged for the next month.

6. Can I store RV / Camper / Car / Boat?

   Superior Self Storage offers RV & Boat storage at select locations,. Please visit our Boat & RV storage page to find a facility near you.

7. Do you offer a mover?

   Although we don’t offer a mover, some of our facilities offer a Free Truck at move-in. Please contact a facility near you and ask the Manager for details.

8. How can I make a payment?

   Payments can be processed by mail or in person. You may also arrange to have payment be automatically deducted from your credit card. Please ask your manager about this feature.